Our Staff

Kaitlyn Ives, AuD.

Kaitlyn Ives, AuD.

Audiologist

Kaitlyn Ives, Au.D, CCC-A is a licensed dispensing audiologist in the state of Arizona. She attended Arizona State University where she graduated with her Bachelor of Science in Speech and Hearing Science. She continued her education at A.T. Still University where she received her Doctorate of Audiology. She is a member of the American Speech Language Hearing Association.

She has experience working in various private practice and ENT settings around the valley. She enjoys working with patients to improve their quality of life with the use of premium hearing aid technology. She also enjoys helping those without hearing impairment protect their hearing with custom hearing protection devices.

In her free time, she adores spending time with her two children, husband, and two Labradors. You can often find her escaping to Northern Arizona for a weekend of cooler weather in the Summer months.

Jose Rodriguez, HIS

Jose Rodriguez, HIS

Hearing Instrument Specialist

I am both a Arizona & California state board licensed Hearing Instrument Specialist.

My journey in the hearing industry started several years ago with the Starkey Foundation traveling internationally as an Education & Training Liaison and Consultant for Third World countries namely in North, South and Latin America, Africa, Indonesia and India. Doing work on missions and helping to set up education and training protocols gave me a great experience in Starkey’s visionary work “So the World May Hear”. I was there for Starkey’s 63rd country, Bolivia and today Starkey is involved in 70 Third World countries. I had the privilege of being on the Guinness World Record team in October 2018 in India when we fit 4840 patients in a single day (8 hours) with the combined efforts of Starkey teams from Africa, Middle East, Indonesia, India and the USA.

Over the past several years, I have been integrally involved with several of our offices like Laguna Woods, CA, and here in Arizona our Goodyear, Surprise, Casa Grande and Sun Lakes offices. Living in the East Valley with my family, I am committed to a better quality of life. If COVID taught us anything, it was that relationships and communications are a critical part of our everyday lives. I am honored to be serving the Casa Grande community and raising the quality of lives thru better hearing.

Our philosophy is if you’re not comfortable with how your devices feel or comfortable with your hearing, we want a phone call.

I look forward to changing and saving hearing lives every day!

Alec Brotherton, HIS

Alec Brotherton, HIS

Hearing Instrument Specialist

Hello, my name is Alec Brotherton and I am currently a HIS Trainee at Good Sound Audiology. I’m originally from a small town in California called Wallace and moved to Mesa, Arizona in 2020. I also started working at Good Sound Audiology in 2020. My journey working in the hearing industry began back in 2015. I was drawn to the profession so I could help give the gift of hearing like my father and grandfather before me.

What I love most about saving hearing lives is the fact that we are bringing friends and families back together. I always strive to give a 110% in my everyday work with patients. Outside of saving hearing lives I love hobbies such as playing golf and hanging with friends and family. I’m also an avid plant enthusiast, some may even say I have a green thumb.

Jim Carlson, HIS

Jim Carlson, HIS

Hearing Instrument Specialist

Bio coming soon.

Christopher Moon

Christopher Moon

Audio Tech

Bio coming soon.

Travis Moore, PSC

Travis Moore, PSC

Patient Services Coordinator

Bio coming soon.

Kelly Riepe, PSC

Kelly Riepe, PSC

Patient Services Coordinator

Kelly Riepe is a Patient Services Representative. Kelly is originally from Davenport, Iowa and moved to Gilbert, Arizona in 2020. Kelly attended St. Ambrose University and started working at Good Sound Audiology in 2023. Kelly began working in the hearing industry in 2023, with Good Sound Audiology and was drawn to the profession because she has a background in administration and enjoys working in a clinical setting.

What Kelly loves most about saving hearing lives is how joyful people are when their hearing is improved. Kelly focuses on helping patients and their providers have a more successful experience outcome/experience.

Outside of saving hearing lives, Kelly loves hobbies such as spending time with family and friends, traveling, doing aerobics reading a good book and catching a good movie.

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